Privacy Policy

Information We Collect

When you contact us through our website, we collect the information you voluntarily provide: your name, email address, and any project details you share. We do not use cookies for tracking or advertising. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Use Your Information

We use the information you provide solely to respond to your inquiry and, if you become a client, to deliver our services. Specifically:

• To respond to your questions and schedule consultations
• To prepare project proposals and scope documents
• To communicate project updates and deliverables
• To send invoices and process payments

Data Security

All form submissions are encrypted in transit via HTTPS with HSTS preload. We implement Content Security Policy headers, Subresource Integrity, and strict access controls on our infrastructure. We follow data minimization principles — we only collect what's necessary and never store payment information (Shopify handles all transaction processing for our clients' stores).

Third-Party Services

Our contact form is processed by FormSubmit, which handles email delivery. FormSubmit's privacy policy governs their handling of submission data. We do not use Google Analytics, Facebook Pixel, or any third-party tracking scripts on our website. No third party tracks your behavior on our site.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, email us at hello@scalepodmnl.com. We will respond to all requests within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, typically no longer than 24 months after our last interaction unless required by law. After this period, your data is securely deleted or anonymized.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact

For privacy-related inquiries, contact us at hello@scalepodmnl.com.